![]() Prepaid time conversion is final, and ratios are subject to change. Xbox Game Pass Ultimate memberships are limited to 36 months. Require a passkey for purchases on your Xbox One console.įor additional questions, you can select Contact us at the top of this page, or on the Microsoft Support help page.If you're already an Xbox Live Gold, Xbox Game Pass for Console, or PC Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership, and it will be added to your Xbox Game Pass Ultimate membership, up to a maximum of 36 months. Require kids to ask a parent before buying stuff in Microsoft Store. Prevent accidental or unauthorized purchases from Microsoft Store by requiring a password for any purchase.Ĭhange the payment method or credit card linked to your Microsoft account.Ĭancel or turn off recurring billing on a Microsoft subscription (including Xbox Live and Microsoft 365). You can get more info about canceling an order or pre-order from Microsoft Store, or learn how to: If you don't see the confirmation email in your inbox after a few minutes, check your spam or junk mail folder. Select the check box next to the item and then select the Cancel item button.Ĭheck your inbox for an email confirming the order was canceled. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select Cancel item next to the item you want to cancel. Go to your Order history and find the order or pre-order. You can cancel one or more items in a Microsoft Store order or pre-order before you're charged or before the item has shipped.
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